Questions & Answers
CAN YOU HELP ME WITH INTERNATIONAL FLIGHTS RESERVATIONS?
Italy Luxury Tours provides its clients with Italy land packages. We do not sell flights as we only can make a recommendation as to which airport to arrive and depart from. As we cater to an International Clientele, our Private Tours do not include Flights or Travel Insurance. These products are locally sld and vary from Country to Country.
CAN YOU HELP ME PLAN A ONE DAY SIGHTSEEING?
It is not cost effective for us to arrange a one-day experience. We will however, assist with shore excursions from your cruise if in conjunction with a pre-and or post tour package.
WE LIKE TO BOOK OUR HOTELS, CAN YOU BOOK THE REST?
Due to the amount of time involved and in order to maintain the quality level of services, we prefer to plan the whole itinerary which includes the hotel reservations. We usually do not accept assignments where only the extra services: guides, drivers, visits, are requested, although at times we make exceptions which will be assessed on individual basis.
ON A PRIVATE TOUR WILL I BE TRAVELLING WITH OTHER PEOPLE?
No, it is a private tour with your own driver and guide. Nobody else will take part in your tour except you and your family or friends!
DO YOU PLAN WEDDINGS AND BIRTHDAY PARTIES?
Absolutely, we can plan any size group celebration in Italy for you such as birthday parties, weddings, and conferences. These exclusive group experiences can be escorted or self directed. It is entirely up to you.
DO YOU REQUIRE A DEPOSIT?
Not initially but later in booking process yes. Services commence with a signed contract and non refundable deposit fee. The fee is applied towards your full service itinerary final cost.
WHEN IS FINAL PAYMENT DUE AND HOW CAN I PAY?
Final payment is due 45 days before your departure. We accept all major credit cards VISA and MasterCard.
DO YOU PROVIDE A BREAKDOWN OF COSTS?
No, we do not provide a breakdown cost as we sell complete packages and not individual services. The total cost of a Package includes much more then just individual separate services.
WHAT IS THE COST OF MY TRIP?
We have no way of knowing the cost of your itinerary until you select the components that are in it. We can provide you with a non binding Itinerary and Quote prior to signing the contract and once we have defined the scope of work. Most of our tours have a starting price for person. Please refer to our Services and Rates.
HOW DO WE BEGIN?
Once you contact us, we begin by setting a time for a free telephone consultation in order to identify your travel needs and interests. Especially for Private Custom Tours is very important that we set the proper time to understand your travel requirements.